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Online booking sites need to calm down, government department says

The misleading claims stressing out customers aren't fair, and may be breaking the law

Online hotel booking is about to get a whole lot less stressful.

What it means: An government department called the Competition and Markets Authority  (CMA) exists to make sure everyone's following the rules of business.

They'll intervene if they think a company is misleading customers, or a merger between two firms means customers will have less choice over what they buy (like they did in the whole Sainsbury's Asda case) – anything they think undermines fair competition, they'll call out.

Their next victim? Hotel booking sites. The CMA's not happy about the way they operate: particularly the misleading claims about how many other people are looking at the same room as you, and the shuffled search results based on how much commission that hotel pays the site.

They've got three months to change their practices or face heavy fines, the CMA says.

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Reader Comments

  • RW

    Your right to a degree. You mentioned “the wandering Jew”.

    I elaborate that the Jewish people, historically have tended to migrate almost exclusively to locations that are economically and culturally vibrant already. I would speculate that Jews have thrived in these places and have often improved the bounds of their economies and knowledge base.

    You can also ask; how many massive entertainment conglomerates, Nobel winners or billionaires has Isreal developed? If Jews are so capable, why isn’t Tel Aviv the Rome of our time?

    Jews are successful because they value education, maintain a strong social cohesive, they actively monitor and have a good sense for Zeitgeist wherever they are and they carefully choose the places they settle and congregate themselves heavily in these choice locations.

    But most importantly (haulocaust increased the importance of this aspect), they actually designed their culture for success. They not only attend Harvard, they use what they learned to better the group as a whole. With as much, they studied intricate networking systems, adapted to it and in many cases improved upon them. (See how Japan acquired Aegis warships and made them better).

    Of course there is nothing wrong with any of this. It’s when you elaborately gain disproportionate power in any society where you would stand out, you must take care when attempting to make a society better (Civil Rights movement) and rewriting that society all together (mass immigration). Ask blacks in China, Mexico, Philippines or India how much opportunity they have? Go to businesses owned by their American diaspora and see how many blacks they hire. Go to Silicon Valley and see how many East or South Asian tech workers wish they could work with more black people. California might work as a state, but as a nation, I think your rolling the nuclear dice here. I hope we can succeed as a tolerant pluralistic superpower but at this stage in human societal development, it’s a pipe dream.

    And if Jews really are the icon for success, they would see that fundamental human successes happen over generations. Just look at the rest of the planet? Are we ready?